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AUTO MASTERS WARRANTY

Our warranty is included on every vehicle!

That’s right! Each and every vehicle we sell comes with 1-year (or 12k miles) of vehicle protection. That’s peace of mind…for free!

At Auto Masters, we want our customers to rest assured that their vehicle will stand up to the daily rigors, but life happens! That’s why we offer an incredible warranty, just in case your vehicle runs into issues down the road. This warranty applies to each and every one of our transactions, and ensures that for 12 months after making a purchase from Auto Masters, or until the day you’ve driven 12,000 miles in your new-to-you vehicle, we will fully replace or repair any defective powertrain items, as long as the damage sustained is not attributed to driver error. How’s that for peace of mind?

No matter where you buy your dream car, always make sure to read the fine print of its warranty offer. Since we offer an amazing warranty, we’re not afraid to let you in on all the details. Below, find all the answers to your questions regarding our unbeatable warranty. However, if you have additional questions, we are more than happy to go into more detail over the phone or by email, so contact us! We look forward to hearing from you!

Warranty F.A.Q.

Why is a warranty so important?

Without a warranty, if your car broke down less than a minute after driving off of the dealership’s lot,  you’d be out of luck. Even though all Auto Masters vehicles have been cleared and vetted for long-lasting success, no one can know what the future will hold. Our warranty ensures that if your car presents a fluke or defect within 12 months or 12,000 miles, we’ve got you covered! We want our customers happy and comfortable on the roads, and there is no better way to make that happen than by providing an outstanding warranty!

What makes a good warranty?

A good warranty is one that isn’t afraid of putting everything out in the open. At Auto Masters, we pride ourselves on not only making car buying fun, but also making sure our customers feel their questions have been answered. If you have any questions regarding our warranty, please feel free to contact us!

How do I claim my warranty?

If you have discovered a bump in the road regarding your vehicle’s performance, please contact us. We can work with you to find a local repair shop and issue warranty authorization. Call Art Diaz at (615) 256-5798, or email him at artd@driveautomasters.com.

Why might my warranty be void?

There are several factors that may make a warranty become void. Vehicle misuse, environmental damage, odometer tampering, salvaged titles, vehicle neglect, and any modifications to the original parts are the most common reasons a warranty would no longer apply to your vehicle.

How can I prevent my warranty from becoming void?

Make sure you only trust authorized mechanics with your vehicle! In addition, please keep detailed service records in case you do need to claim your warranty someday.

Is there anything the Auto Masters warranty doesn’t cover?

Yes. Like all warranties, ours does not extend to damage that has been brought about by driver error. If you have been in an accident, you’ll need to make a case with your insurance company. Our warranty applies only to malfunctions involving the drivetrain of your vehicle.

Can I do my own oil changes and maintenance?

You are welcome to complete vehicle maintenance with whomever you choose. Just be sure you keep records of all repairs and maintenance! In addition, stay on top of your oil changes which should be scheduled every 3 months or every 3,000 miles.