• 9am-7pm
  • 615-331-8899

Auto Masters Warranty.

We Stand by Our Vehicles ✓

Our warranty is included on every vehicle!

At Auto Masters, we want our customers to rest assured that their vehicle will last the test of time, but life happens! That’s why we offer an incredible warranty, just in case your vehicle runs into issues down the road. This warranty applies to each and every one of our transactions, and ensures that for 18 months after making a purchase from Auto Masters, or until the day you’ve driven 25,000 miles in your new-to-you vehicle, we will fully replace or repair any defective engines, transmissions, drive trains, and some electrical components as long as the damage sustained is not attributed to driver error. Plus, FREE roadside assistance comes with every single vehicle! How’s that for peace of mind?

No matter where you buy your dream car, always make sure to read the fine print of its warranty offer. Since we offer an amazing warranty, we’re not afraid to let you in on all the details. Below, find all the answers to your questions regarding our unbeatable warranty. However, if you have additional questions, we are more than happy to go into more detail over the phone or by email, so contact us! We look forward to hearing from you!

Why is a warranty so important?

Without a warranty, if your car broke down less than a minute after driving off of the dealership’s lot,  you’d be out of luck. Even though all Auto Masters vehicles have been cleared and vetted for long-lasting success, no one can know what the future will hold. Our warranty ensures that if your car presents a fluke or defect within 18 months or 25,000 miles, we’ve got you covered! What’s more, we’ll cover your roadside assistance for FREE should your car ever leave you stranded! We want our customers happy and comfortable on the roads, and there is no better way to make that happen than by providing an outstanding warranty!

What makes a good warranty?

A good warranty is one that isn’t afraid of putting everything out in the open. At Auto Masters, we pride ourselves on not only making car buying fun, but also making sure our customers feel their questions have been answered. If you have any questions regarding our warranty, please feel free to contact us!

How do I claim my warranty?

If you have discovered a bump in the road regarding your vehicle’s performance, please contact us. We can work with you to find a local repair shop and issue warranty authorization. Call the warranty hotline at (844)463-1618 or email us at claim@capital.email.

Why might my warranty be void?

There are several factors that may make a warranty become void. Vehicle misuse, environmental damage, odometer tampering, salvaged titles, vehicle neglect, and any modifications to the original parts are the most common reasons a warranty would no longer apply to your vehicle.

How can I prevent my warranty from becoming void?

Make sure you only trust authorized mechanics with your vehicle! In addition, please keep detailed service records in case you do need to claim your warranty someday.

Is there anything the Auto Masters warranty doesn’t cover?

Yes. Like all warranties, ours does not extend to damage that has been brought about by driver error. If you have been in an accident, you’ll need to make a case with your insurance company. Our warranty applies only to malfunctions involving the engine, drive-train, transmission, and certain electrical components of your vehicle. 

Can I do my own oil changes and maintenance?

You are welcome to complete vehicle maintenance wherever you’d like! Just be sure you keep records of all repairs and maintenance. In addition, don’t forget to change your oil every 3 months or 3,000 miles!

Auto Masters is OPEN and ready to serve you!

However, to protect our customers and staff members, Auto Masters is taking additional measures to limit human interaction including sanitizing common areas at least 3 times per day so that we can continue serving our customers during this time. #WeSayYes to all efforts being made to practice social distancing and prevent the spread of COVID-19.

Ascent Auto Finance is still fully operational and available during normal business hours to assist our customer base. If you experience hardship during this time, feel free to reach out to us! We have information regarding employment opportunities and assistance programs. Our goal is to help reduce the impact on our customers, which is why we are willing to help find employment and additional assistance for those in need.

Our warranty hotline is still open at 844-463-1618 and if you need roadside assistance, please call 844-286-4578.

For questions regarding your loan, please visit ascentautofinance.com or contact us at 615-731-7157.

We are thinking of all of you during this difficult time. We will get through this together!

Advocate Program

Do you love your vehicle from Auto Masters? Shout it from the rooftops! earn $150 in cash for each friend or family member of yours who purchases a vehicle with us! Offer valid until 5/31!

Get Paid >